Terms & Conditions

  1. General

These Terms and Conditions apply to all bookings for events and services provided by Grey Goose Archery and Axes. Acceptance of these terms is required upon booking.

  1. Bookings and Payments
  • Information Requirement: Clients must provide necessary details relevant to the event for proper planning and execution.
  • Pricing and Invoicing: Fees are determined as per the invoice or agreed verbally and confirmed via email.
  • Deposits: A non-refundable deposit of 20% is required for bookings more than 30 days before the event; full payment (100%) is required for bookings within 30 days of the event.
  • Balance Payment: Full payment must be made 30 days prior to the event. Non-compliance can lead to cancellation of the booking.
  1. Cancellation and Refunds

Client Cancellation:

                                    – More than 30 days’ notice: Full refund.

                                    – 15 to 30 days’ notice: 50% refund.

                                    – Less than 14 days’ notice: No refund.

Provider Cancellation: Events may be cancelled due to non-payment or unforeseen circumstances, with proper notice provided to clients.

Guest attendance: The client shall not be entitled to any reduction in the price if the guest numbers are lower than that stated in the original booking confirmation. Any per head priced mentioned in a proposal is for information only and is an indication only of that price as part of a total price. As an example; if you require to reduce the number of participants for an event to below the minimum number of participants stated for a booking the price per person will increase as we are required to pay for the minimum number of participants. Additional guests added to the agreed figure may be charged at a price per head as an extra.

  1. Activity-Specific Conditions

Safety Rules: Participants must follow all safety instructions provided at the start of the session. This includes never crossing the throwing line until all arrow / axes are at rest, wearing closed-toe shoes, and following proper shooting / throwing techniques.

Axe Throwing

  • Participants must be 12 years or older, or accompanied by an adult if under 18.
  • Every participant is responsible for the safety of themselves, other throwers and spectators. Participants should be aware that any projectile may bounce back and cause injury.

Archery

  • Participants will be instructed on how to safely use all archery equipment. They must never shoot arrows until given permission and must always wear suitable footwear.
  • Participants under the age of 18 must always be accompanied by an adult on the archery range.
  1. Liability and Safety

All participants may be required to sign a liability waiver acknowledging the inherent risks of archery and axe throwing. This is decided per event.

Participant Conduct: Intoxication from alcohol / drugs is strictly prohibited; participants suspected of being under the influence will be excluded from activities.

There may be occasions where the medical or physical conditions of an adult or child means that it would not be appropriate or safe to include that adult or child in the activity on the basis of health and safety.

It is the participants / guardians / schools / company’s responsibility to inform Grey Goose Archery at the time of booking of any pre-existing medical, physical or behavioural conditions, or medication requirements, so that Grey Goose Archery can make provision for the adult or child’s specific needs during the session.

  1. Privacy and Data Use

Photography: We may take photographs or videos during events for promotional purposes. Clients can request exclusion from this by notifying us prior to the event.

Data Protection: Client information is handled as per our detailed [Privacy Policy]

  1. Additional Provisions

Gift Vouchers: Subject to the specific terms included at the time of purchase. Valid for 12 months unless otherwise specified. Each Grey Goose Archery gift voucher features a unique reference code and date stamp and may be redeemed once for its full-face value within its period of validity in exchange for Grey Goose Archery experience days.

Experience days: All experiences days are offered subject to the availability of dates, facilities and staff. Bookings should be made as far in advance as possible especially during peak times such as weekends and holidays.

Rescheduling: Events may be rescheduled up to 14 days before the date, subject to an administrative fee of £10.

  1. Venue and Access

Client Responsibility:  It is the client’s duty to ensure the venue is accessible for our vehicle / equipment and that the activities are permitted at the location.

  1. Legal Compliance

Jurisdiction: These terms are governed by the laws of England and Wales.

This version of the Terms and Conditions includes detailed provisions tailored to the specific activities offered by Grey Goose Archery and Axes, ensuring that clients are well-informed of all requirements and restrictions related to axe throwing and archery.

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